ARKNET PTY LTD offers IT Remote Support Australia-wide assistance when on-site presence is not required. IT Remote Support is a convenient service that can significantly decrease the turn-around time required to solve some IT problems.
Remote support Start a remote support session Download our small support app, run it and one of our technicians can connect to your computer. You stay in control the whole time. Download and start →How to Initiate ARKNET Remote Assistance?
- Click Download and start in the box above to download the support app.
- Click “Open” when a warning message pops up.
- If any other warning messages appear, you need to ALLOW the software to start.
- A small window will appear with our logo at the top, and after about 10 seconds, it will generate an ID.
- Open a support ticket and include the ID so one of our technicians can connect.
- PayPal or credit card payments are accepted for this service.
ARKNET Remote Assistance
The solution to your problem could be just a few clicks away.
We use a professional Remote Access software package to access your computer remotely. Teamviewer application implements high-security standards to ensure the connection is secure and you control access to your computer at all times. The same software is used by some of the world’s largest organizations.
IT Remote Support assistance process is available Australia-wide and requires that you initiate a request by downloading and running a small application that gives us permission to connect to your computer. It is not possible to connect to your computer without your express permission or without your knowledge. You will always know when someone is accessing your computer.
Technician downloads: QuickSupport · TeamViewer Host · Host installer (.exe)